Case study: How Shoppias helped business "X" improve their last mile delivery
The challenges in last mile delivery are many and varied. One major challenge is that the last mile is often the most expensive and time-consuming to deliver. This is due to the fact that it is often the most difficult and costly part of the delivery process. In addition, there are often a number of obstacles in the way of delivering goods to the final destination, such as traffic, weather conditions, and limited access to addresses.
Another challenge in last mile delivery is that it can be difficult to track and monitor deliveries. This is due to the fact that the last mile is often the most hidden part of the delivery process. This makes it difficult to know where packages are, when they will be delivered, and whether or not they have been delivered as expected.
Finally, one of the biggest challenges in last mile delivery is dealing with customer expectations. Customers often expect their orders to be delivered quickly and efficiently, and they may not be willing to wait for longer periods of time. This can make it difficult to meet customer expectations.
Shoppias currently empower majority of the small and medium sized businesses for last mile delivery. Best solution for last mile delivery will vary depending on the specific situation.
Some of the key take aways for product enhancement based on our client requests that are incorporated in the solution are :
- Varied Pricing Methods
- 1 Click Customer booking and payment facility
- Delivery route optimization
- Delivery Tracking
- E-signature and photo verification of delivery
- Multi Algorithm module for package assignment.
- Internal chat between driver and admin.
LAST MILE DELIVERY SOLUTION
The solution helped businesses to
- Reduce shipment cost
- Improve Customer satisfaction.
- Reduce time lag in delivery.
- Increase in profit margin.